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Privacy Policy

Privacy Policy

This privacy policy forms part of our terms of use and sets out the way in which your personal information is handled by All Retail Ltd (referred to as “we”, “us” and “our”).
For the purpose of the General Data Protection Regulation (GDPR), the data controller is All Retail Ltd whose registered office is at Davrom House, 21 Lyons Road, Trafford Park, Manchester, M17 1RN.

Marketing preferences and preference centre

There are many exciting promotions, news, features and activities we and our commercial partners want to keep in touch with you about. When you register with us, or provide us with your personal information, there will be a consent box that allows you to indicate your preference in this respect.

If you opt-in it means that we will let you know about exciting promotions. We will contact you via the selected means of communications you have specified within your preferences, we will only do this if the relevant information has been provided to allow us to do so.

Providing this consent means you will get the fantastic promotions, news, features from the relevant area of the business you have opted in for.

Just to make sure you are happy with your preferences we will get in touch once a year by email to check you are happy with what you are (or are not) receiving from us and that the information we hold about you is up to date. If you do not want us to get in contact once a year please let us know by emailing [email protected]

You can update your personal information if it changes by contacting us at [email protected]

What information we collect and what we use it for

When you purchase products and services, we may collect personal information from you, such as your name, address, delivery address, email, telephone number and payment card details. We will use this information to supply you with the products and services, to recover debt, to help us to prevent fraud, and keep records about your purchases. If necessary, we may also record details of any disability or health needs you may have at the time of booking an event or service to help to ensure your safety.
When you register an account you will need to provide basic information about yourself. This will vary depending on which part of our websites or apps you are registering for, but will usually include your email address and may also include other relevant information such as your name, date of birth and/or location. If you do not agree to us holding this information about you, please do not register.
You may also be given the opportunity to provide additional personal information, such as your postal address to send you a prize if you win a competition that you enter. It is entirely your decision as to whether you provide more information to us and you should only provide this information if you are comfortable with us storing it and using it to provide services, content and information to you as described in this privacy policy.

We may need to store or transfer your personal information to countries outside the European Economic Area (EEA), some of which do not protect privacy rights as extensively as in the United Kingdom. In some instances your personal data will be transferred to our commercial partners based outside of the EEA to allow them to contact you about their products and services. By submitting your personal information, you agree to this transfer, storing or processing.

When you sign up to be kept informed about exciting promotions, news, features and activities we may collect your personal information, such as your name, email address, date of birth and country of residence.

All the personal information we collect about you is stored by us or our service providers on our behalf. We will use this information, as well as the other information we collect about you, to improve the quality of our sites and apps and help build a profile of you so we can get to know you better. Also, it helps us make sure we and our commercial partners are sending you news, updates and offers that will be of interest to you.

We may disclose your personal information to third parties in the following circumstances:

In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.

If All Retail Ltd have all of their assets are acquired by a third party, in which case personal information held by them about their customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal information in order: to comply with any legal obligation, court or police request, or in order to enforce or apply our terms of use or terms and conditions of sale and other agreements; or to protect the rights, property, or safety of All Retail Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

Security of information

We take the security of your personal information seriously and take steps to ensure your personal information is treated securely and in accordance with this privacy policy. However we cannot guarantee that any data transmission over the internet is completely secure.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites or apps, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Our websites and apps may contain links to other websites. We are only responsible for the privacy practices on our websites and in our apps. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

Your rights to access your personal information

You have the right to receive a copy of the personal information that we hold about you. If you would like to make such a request please contact us at [email protected]

Changes to this privacy policy

We may also change our privacy policy at any time, so we recommend that you visit this page occasionally to check what has changed.

Last updated 30th October 2018

Cookie Policy

The All Retail Ltd websites use cookies in their operation in a number of areas. If you choose not to accept our cookies, some services on our websites will not be available to you. By continuing to browse our websites, you are agreeing to our use of cookies.

What is a cookie?

A cookie is a small file of data, often incorporating a unique identifier that is sent to your device browser from a website's computer. It is stored on your browser or the hard drive of your computer if you agree.

A cookie cannot read data off a user's hard drive or read cookie files created by other websites. The use of cookies is an industry standard that can be found on most major websites.

This data file stores the information you provide us with and in doing so enables us to amongst other things 'remember' you on repeat visit and once you log in keeps you logged in as you move around the website, effectively letting you move around the website without having to keep reintroducing yourself. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our websites.

We use cookies to track user trends and patterns, which enables us to understand and improve areas of our websites that fans find valuable. These cookies are also used to provide more personalised services to you on our websites and through other media. Cookies record information about your online preferences, which are then used to tailor our websites to your individual preferences. You can set your devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time.

Most browsers accept cookies automatically, but you can set your browser to prevent this. If your browser's preferences allow it, each website or third party service provider is able to send a cookie to your browser.

We reserve the right to modify or amend the use of cookies at any time and for any reason. Any changes to the use of cookies posted on our websites apply as soon as they are posted. By continuing to use our websites after any changes are posted, user, users acknowledge acceptance of those changes.

How do we use cookies?

We do not use cookies to collect personally identifiable information about you as a user of our websites.
We also use a number of independent measurement, advertising and research companies. They gather information regarding the visitors to our websites using cookies, log file data and code embedded on our websites. We use this type of information to help improve the services it provides to its users; however, we demand that third parties do not use any of this type of information for their own business or other purposes.

We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

We use the following types of cookies:

1. Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, make purchases.
2. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
3. Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

How to reject cookies?

If you wish to restrict or block the cookies we use on our websites you can do this within your browser settings. The Help function within your browser should tell you how to do this. For further information about cookies please visit www.allaboutcookies.org. For information about advertising cookies and instructions on how to disable them, visit www.youronlinechoices.com.